Terms & Conditions
Jamela Skin Care provides the services available on the site to you subject to the following terms and conditions. By accessing or using the site, you are acknowledging that you have read, understand and agree, without limitation or qualification, to be bound by these Terms & Conditions.

Jamela Skin Care fully conforms to the Consumer Contract Regulation.

All prices are listed inclusive of UK VAT. If you are a customer outside of the EU, it is your responsibility to pay any extra taxes incurred on the importation of the goods. We will not accept responsibility for any action taken by customs in your country.
If you require a VAT receipt please contact us.

This website is the subject of copyright and no part of it (including images, text, descriptions or intellectual property) may be reproduced without the written permission of Jamela Skin Care

We reserve the right to refuse an order without explanation.

In any claim against us our liability is limited to the value of the goods you have purchased in the contract which is the subject of the dispute. We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, arising out of or in connection with your use of our website or the purchase of goods.


Cooling Off: Consumers are entitled to a cooling off period of 14 days, which begins the day that they receive the product. The godds must be returned to us in an unused, as new and re-saleable condition with any hygiene seals still intact. During this period the consumer can cancel the contract, by notifying us, without incurring charges or penalties other than the charges incurred in returning the goods. The customer is responsible for shipping and proof of delivery on the return. Please be sure that the return shipment is properly packaged to avoid damage.

Damaged or Faulty Goods: A re-postage fee will not be charged for items which you have received damaged or wrongly packed. We will refund the cost of reasonable postage back to you if the product was received damaged or if we accidently sent you the wrong product.
Refunds will be made within 7 days of receiving the goods back, to the credit card or PayPal account used to make the purchase.


Delivery: We will deliver the goods in accordance with the delivery option selected by you during the ordering process. Any delivery timescales quoted to you are indicitive only. We do not accept any liability whatsoever for delayed delivery caused by a third party.

Product Descriptions: We will make all reasonable efforts to ensure that all details, descriptions, images and information are correct. We do not warrant that the product descriptions, colours or other content available on the site are accurate, complete, reliable, current or error-free. The website is designed for information purposes. This information is not intended as a substitute for informed medical advice.

Links: Our website contains links to other ninternet websites.We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the content of any such linked website, nor for any loss or damage arising from your use of any such website.

Privacy: We are committed to respecting and protecting your privacy. Every transaction is processed by using the latest industry standards for secure online credit transactions. Secure servers by PayPal and Barclaycard protect your information using advanced encryption and firewall technology throughout the ordering process (SSL).
The only information that we collect from you is in order to process your transaction. Your name and delivery address is only given to our agents or postal services to enable them to deliver your products.
We will never share, give or sell any information that we have with a third party.
For further information please read our Privacy Policy


Cookies: Cookies are used on this website, but only to keep track of the contents of your shopping cart once you have selected items. Cookies are files that store information on your hard drive or browser that means our website can recognise that you have visited our website before, and makes it easier for you to return to your preferred products.
For further information please read our Privacy Policy